Leadership Development
Promoting your best tech doesn't make them a manager
Most contractor 'managers' are just techs with a title. We teach real leadership—delegation, accountability, and team building.
The Problem
Great techs make terrible managers (at first)
Here's the pattern: Your best tech outgrows the truck. You promote them to "supervisor" or "manager." They keep working jobs AND try to manage people. Everyone's frustrated. Results suffer.
The problem isn't the person—it's the lack of training. Being good at HVAC doesn't mean you know how to run a team, have hard conversations, or delegate without micromanaging.
Most owners don't have time to train managers. So they hope it'll figure itself out. (It doesn't.)
We bridge that gap.
What We Teach
Real leadership skills for trade businesses
Delegation that sticks
Not "I'll just do it myself." Real delegation with clear expectations, timelines, and follow-up systems.
Having hard conversations
Performance issues, attitude problems, callbacks. We teach how to address them directly without drama.
Running effective meetings
No more hour-long gripe sessions. Focused team meetings that actually accomplish something.
Building accountability
Clear expectations, consistent consequences. Creating a culture where people do what they say they'll do.
One-on-one coaching
How to develop individual team members. Recognizing strengths, addressing weaknesses, setting growth paths.
Time management
Stop being the bottleneck. Prioritization, saying no, and protecting time for strategic work.
Why This Matters
You can't scale if everything runs through you
If you're the only one who can handle a customer complaint, sign off on jobs, or make a scheduling call— you don't own a business. You own a job.
The only way to grow past 10-15 trucks is to build leaders who can handle things without you. That means actual training, not just hoping people figure it out.
"The bottleneck is always at the top of the bottle."
Strong leadership at every level means the business runs smoothly when you're not there. It means you can take a vacation without coming back to chaos. It means you can actually grow.
Programs
Leadership development that works
New Manager Bootcamp
For techs transitioning to leadership. 12-week program covering the fundamentals: delegation, communication, accountability, and team building.
Executive Coaching
For owners and senior leaders. One-on-one coaching focused on strategic thinking, organizational design, and removing yourself from day-to-day operations.
Team Development Workshops
Full-day or half-day workshops for your entire leadership team. Communication, alignment, and building a shared playbook for how your company operates.
Questions
What contractors usually ask
How do I know if someone is ready for leadership?
Good question. We look for attitude over aptitude. Technical skills can be taught; work ethic and reliability can't. We can help you assess who's ready.
What if they fail?
Some people aren't meant for leadership—and that's okay. We help you identify that early and create alternative growth paths. Not everyone needs to be a manager to have a career.
Can you train my spouse/partner?
Absolutely. Family businesses have unique dynamics. We've helped couples clarify roles, improve communication, and stop taking work home.
Is this just soft skills fluff?
No. We're not here to make everyone feel good. We teach practical, measurable skills: running a meeting, giving feedback, tracking performance. Results-focused.
Ready to build a leadership team?
Let's talk about where your team needs to grow.