Real Results.
Real Contractors.
We don't do theory. Here's what happens when contractors stop guessing and start running on systems.
The Numbers
What Our Clients Achieve
Average results across our engagements. Your mileage may vary—but it usually varies up.
Case Studies
From Their Shoes
The HVAC Owner Who Got His Life Back
! The Problem
Mike was the classic "successful" contractor—working 70-hour weeks, missing his kids' games, and somehow only keeping 6 cents of every dollar. His dispatch board was a war zone: techs sat idle in Plano while calls stacked up in Arlington. Callbacks were bleeding him at 8%. And his techs had decided that selling maintenance agreements was "someone else's problem."
→ What We Built
We rebuilt dispatch from scratch with zone-based routing and capacity limits (no more "just squeeze one in"). Implemented job costing that exposed the truth: his best tech was printing money while two others were actually losing $400/week. Trained CSRs to qualify urgency upfront. Built a maintenance agreement spiff program that made techs care.
Results in 90 days
- Net margin 6% → 18% (that's $288K in his pocket)
- Owner hours cut to 45/week—home for dinner again
- Callbacks slashed 60%
- Average ticket jumped $97 per call
- Maintenance agreement rate more than doubled
"I used to think working harder was the answer. Turns out, working smarter meant I could actually see my family again—and make three times the profit."
— Mike, 14-year HVAC contractor
How a 12-Truck Plumber Stopped the Bleeding
! The Problem
Jorge had trucks. He had calls. He didn't have profit. His techs would sit idle in Katy while emergency calls stacked up 45 minutes away in Sugar Land. Every job got the same treatment—drain cleanings and full repipes billed like they had identical margins (they don't). His best plumber was doing $18K/month. His worst? $6K. Same truck. Same hours.
→ What We Built
Installed real-time dispatch board with zone optimization—no more "windshield time Olympics." Built job profitability dashboard showing margin by tech, job type, and zip code. Weekly scorecards made performance visible. Separated drain and repair divisions. Developed water heater replacement process with option-based selling.
Results in 120 days
- Billable hours up 28% without adding a single truck
- Average drive time: 18 min → 14 min
- Killed marketing in 3 zip codes (finally saw they were money pits)
- Tech turnover dropped 40%
- Water heater close rate more than doubled
"We were busy as hell but broke. Now I know exactly which calls make money—and I stopped taking the ones that don't."
— Jorge, 8-year plumbing company owner
Second-Gen Electrician Breaks the Family Curse
! The Problem
David's dad built a solid business—then it ran him into the ground. Now David was repeating the pattern: everything lived in his head, his best guy had no authority, and he was stuck charging $85/hour when competitors flat-rated at $140+. The business couldn't grow because David couldn't let go.
→ What We Built
Spent 6 weeks documenting every process into an operations manual. Promoted his lead tech to Operations Manager with real KPIs and decision-making authority. Implemented flat-rate pricing with proper margins (65% parts markup, labor tiered by complexity). Built panel upgrade sales system targeting pre-1990 homes.
Results in 6 months
- Revenue jumped 44% to $2.6M
- Took a 3-week vacation (first in 8 years)
- Ops manager runs the shop independently
- Can see 90 days of booked work ahead
- Panel upgrade conversions doubled
"Dad built this thing but it owned him. I finally have a business that works without me showing up every single day."
— David, second-generation electrical contractor
The Roofer Who Stopped Leaving Money on the Table
! The Problem
Carlos had sales reps who were basically "professional quoters"—show up, measure, email a number, hope for the best. Close rate sat at 18%. Worse: they feared losing deals so badly they'd cave on price before anyone asked. And insurance supplements? Complete chaos. Same hail damage, one rep recovered $1K extra while another got $8K.
→ What We Built
Built a roof-specific sales playbook: structured discovery, systematic damage documentation, three-option presentations (repair vs. standard vs. premium). Implemented CRM with follow-up sequences. Created supplement recovery system with photo templates and carrier-specific language.
Results in 60 days
- Close rate: 18% → 42% (same leads, better process)
- Average job size up $2,350
- Sales cycle cut by 5 days
- Referral business doubled
- Insurance supplements now average +$4,200 per claim
"The supplement system paid for the entire engagement in month one. I'm still mad at myself for all the money I left on the table before."
— Carlos, storm restoration contractor
The Remodeler Who Finally Got Paid What He Quoted
! The Problem
Tony's kitchen and bath company looked great on paper—40% gross margin. But he was always short on cash. The culprit? Scope creep from hell. "While you're here, can you also..." was costing him thousands per project. Subs no-showed on critical path days. Projects ran 20-30% over timeline. His "40% margin" was really closer to 25%.
→ What We Built
Implemented project management with milestone tracking and automated client updates. Created change order capture process—nothing happens without a signed CO. Built sub confirmation workflow with 48-hour check-ins and backup subs identified. Weekly job costing reviews made profit visible before projects closed.
Results in 90 days
- True gross margin locked in at 38% (honest, not fantasy)
- Cash flow finally predictable (30-day accurate forecast)
- Change order capture: 60% → 95% ($84K/year recovered)
- Sub no-shows dropped from 15% to 3%
- On-time completion: 65% → 88%
"I thought I had a sales problem. Turned out I just sucked at finishing what I started. Now my quotes actually match my bank deposits."
— Tony, 12-year remodeling company owner
From Tech to Owner: The $380K → $920K Story
! The Problem
After 15 years turning wrenches for someone else, Marcus went out on his own. Great technician. Zero business skills. He was charging $85 for capacitor replacements because "that's what feels fair." His wife was doing books at 11pm after her day job. Year one: $380K revenue, 4% net margin. Barely surviving.
→ What We Built
Built a flat rate book from scratch—showed him he was underpriced 30-40% on most repairs. Set up ServiceTitan with automated dispatch and customer communication. Created simple financial dashboard he could actually understand. Implemented basic job costing so he'd know which calls to chase.
Results in 12 months (ongoing)
- Year 1: $380K revenue, 4% margin (survival mode)
- Year 2: $920K revenue, 14% margin (real profit)
- Wife back to living her life (hired part-time bookkeeper)
- Works ON the business 10 hours/week now
- On track for $1.4M in year three
"Karson told me to charge $165 for that capacitor. I almost argued—then I looked at my bank account and shut up."
— Marcus, second-year HVAC business owner
Note: These results are representative of actual client outcomes but are not guaranteed. Every business is different. During your discovery call, we'll assess your specific situation and give you an honest opinion of what's achievable.
Ready to Be the Next Case Study?
Book a free 20-minute call. We'll dig into your numbers and tell you exactly what's possible.