Results
Real implementation work. Real operational outcomes.
We do not publish inflated case studies or vanity metrics. These are real results from real implementation engagements with startups, SMBs, and mid-size businesses. The businesses are anonymized. The work and the outcomes are genuine. For delivery details, review our full case studies and implementation capabilities.
Go deeper
Case Studies
Read complete implementation narratives with context, constraints, and what changed operationally.
Read case studies →What We Implement
See the service capabilities behind these outcomes across operations, systems, and revenue infrastructure.
View capabilities →Start With an Assessment
Get a practical diagnostic call to identify what to fix first in your current backend and workflows.
Book assessment →Results by the numbers
50+
Implementations delivered
12+
Industries served
30+
Platforms configured
100%
Implementation-focused
0
Enterprise clients (by design)
90%+
Client retention rate
What clients say
Implementation that delivers measurable change.
"We had been through two consultants before KPS. Both gave us recommendations. Neither one built anything. KPS came in, diagnosed the actual bottlenecks in our estimating-to-production handoff, and rebuilt the entire workflow in Jobber and QuickBooks within three weeks. For the first time, jobs move from sold to scheduled without someone chasing a text thread. That alone saved us ten hours a week of admin time."
Owner, Residential Remodeling Company
Dallas-Fort Worth, TX
Work performed: Operational backend cleanup, Jobber configuration, QuickBooks integration, and production workflow rebuild.
"Our lead follow-up was embarrassing. Someone would fill out a form on our website and it might take two days for anyone to respond — if they responded at all. KPS rebuilt our entire lead flow: new website forms feeding into GoHighLevel, automated text and email sequences within five minutes of inquiry, and a dispatch-to-sales handoff that actually works. Our response time went from days to minutes, and we stopped losing jobs to competitors who just picked up the phone faster."
Founder, HVAC Service Company
Texas
Work performed: GoHighLevel CRM setup, lead capture rebuild, automated follow-up sequences, and website-to-CRM integration.
"We were running everything out of spreadsheets and Slack threads. Onboarding, client tracking, invoicing, task management — all disconnected. KPS set up HubSpot as our operating system, connected it to QuickBooks for invoicing, built a client onboarding workflow in Zapier, and created a reporting dashboard so I can actually see the health of the business without asking three people. It took them a month to build what we had been trying to figure out for a year."
CEO, B2B SaaS Startup
Remote (Austin, TX)
Work performed: HubSpot CRM implementation, Zapier automation, QuickBooks integration, and executive reporting dashboard.
"I was spending half my day on scheduling, dispatch, and making sure the crews had what they needed. KPS came in and built out Housecall Pro the right way — service agreements, automated reminders, dispatch workflows, proper job costing tied to QuickBooks. My office manager can run the day-to-day now without calling me for every change. I finally have time to sell instead of babysitting operations."
Owner, Pest Control Company
Fort Worth, TX
Work performed: Housecall Pro full implementation, QuickBooks integration, dispatch workflow automation, and team training.
"The problem was not that we lacked tools. We had too many. CRM in one place, project management in another, invoicing in a third, and none of them talked to each other. KPS audited everything, recommended consolidating where it made sense, and then built the integrations to connect what we kept. The amount of double data entry we eliminated was staggering. Our team actually trusts the system now, which is something I never thought I would say."
Operations Director, Professional Services Firm
Dallas, TX
Work performed: Systems audit, platform consolidation, Zapier automation buildout, and cross-platform data integration.
"We knew we needed a CRM but had no idea where to start. Every platform seemed the same and every vendor was pushing their own product. KPS did not push anything. They asked how we sell, how we follow up, what our team can realistically adopt, and then recommended HubSpot with a specific implementation plan. They built the whole thing, trained our sales team, and stayed on for a month after launch to fix the small issues that always come up. First CRM our team has actually used consistently."
Owner, Commercial Cleaning Company
Houston, TX
Work performed: CRM selection advisory, HubSpot implementation, sales pipeline configuration, team training, and post-launch support.
The pattern
What every successful engagement has in common.
The businesses are different. The industries are different. The platforms are different. But the pattern is the same every time.
- A growing business where operations have not kept pace with revenue
- Tools that exist but are misconfigured, disconnected, or underused
- An owner or operator carrying too much of the day-to-day in their head
- A clear diagnosis before any tools are touched or workflows are built
- Implementation that produces working outcomes, not strategy documents
Industries we've helped
The industries are different. The need is the same.
Home Service Businesses
HVAC, plumbing, electrical, pest control, landscaping. Backend infrastructure for companies that dispatch teams and manage field operations.
Learn more →Residential Remodelers & Contractors
General contractors, remodelers, custom builders. Systems for estimating, production, billing, and project handoffs.
Learn more →Startups
Early-stage businesses building operational foundations. The infrastructure you set up now determines how well you scale later.
Learn more →Owner-Led Mid-Size Businesses
Companies with 10-100 employees where growth has outpaced infrastructure. Systems that free the owner from day-to-day operations.
Learn more →Quick FAQ
Are these outcomes from strategy-only projects?
No. These outcomes come from implementation engagements where systems and workflows were actively built, configured, and operationalized.
Do you publish client names?
Most examples are anonymized to protect client confidentiality, but the operational context and outcomes are based on real delivery work.
How do we know what applies to our business?
Start with a free assessment. We map your bottlenecks and identify the implementation sequence that fits your stage and team capacity.
Start with a free assessment