Privacy Policy

Who we are

The KPS Group ("we," "us," or "our") is a business infrastructure implementation firm based in Dallas-Fort Worth, Texas. Our website is thekpsgroup.com.

Information we collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and company name when you submit our contact form
• Email address when you subscribe to our newsletter or take our operations quiz
• Any additional information you choose to share in form messages or during conversations

Automatic information

When you visit our site, we automatically collect certain information through:

• Google Analytics 4 and Google Consent Mode: We use GA4 to understand how visitors use our site. Analytics storage is denied by default until you accept analytics cookies in our consent banner. If you decline, GA4 runs in cookieless consent mode and we do not store analytics cookies in your browser. You can also opt out by installing the Google Analytics Opt-out Browser Add-on.
• Resend: We use Resend to send transactional emails, confirmation emails, checklist downloads, quiz results, and occasional follow-up emails after you submit a form or subscribe. Your email address may be stored in our Resend contact list so we can deliver those messages and process unsubscribe requests. You can learn more in Resend's Privacy Policy.
• Server logs: Standard web server logs that include your IP address, browser type, and pages requested.

How we use your information

We use the information we collect to:

• Respond to your inquiries and schedule assessments
• Understand how visitors use our site so we can improve it
• Communicate with you about our services if you've reached out to us

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-party services

Our site uses the following third-party services:

• Google Analytics for site analytics — subject to Google's Privacy Policy
• Resend for transactional emails, form confirmations, and contact list management — subject to Resend's Privacy Policy
• Vercel for website hosting — subject to Vercel's Privacy Policy

Cookies

We use analytics cookies only after you accept them in our consent banner. The banner stores your choice in your browser so we can remember whether you accepted or declined analytics cookies. You can control cookies through your browser settings or use the Google Analytics opt-out tool linked above.

Data retention

We retain contact form submissions and scheduling information for as long as necessary to provide our services and maintain our business relationship. Analytics data is retained according to Google Analytics' default retention settings.

Your rights

You can request to see, update, or delete any personal information we have about you. Marketing and nurture emails include an unsubscribe link, and you can also email us at sales@thekpsgroup.com to make a privacy or unsubscribe request.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy, contact us at sales@thekpsgroup.com.