Instant digital toolkit
The Operations Control Kit.
The back-office systems we install for growing, owner-led businesses — the SOP templates, accountability scorecards, decision-rights maps, and speed-to-lead scripts — packaged as a done-for-you toolkit you can deploy this week.
Trades, clinics, agencies, shops — the operations are the same underneath. It's the foundation layers of the Constraint Pyramid, the framework behind every turnaround we run. Buy it, and it lands in your inbox in seconds.
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Worth it, guaranteed
If the kit doesn't give you at least one fix worth more than $79, reply to your receipt within 14 days and we'll refund you. No forms.
What's inside
Diagnose & prioritize
A scored operations audit plus an impact/effort worksheet that maps every gap to the exact template that fixes it.
10 ready-to-adapt SOPs
Intake, qualification, quote-to-close, scheduling, delivery, handoff, invoicing & collections, follow-up, onboarding, and complaint handling — each with a trigger, an owner, a “done when,” and the mistake that breaks it.
The accountability system
Role-clarity matrix, decision-rights map, weekly scorecard, an L10-style meeting agenda, and a quarterly-priorities worksheet — all with worked examples filled in.
7 copy-paste follow-up scripts
The speed-to-lead sequence that closes leads at 3–5× the rate — text, voicemail, and email you can paste and send.
The KPI dictionary
10 numbers that actually move an owner-led business — what each means, how to calculate it, healthy benchmarks, and the first lever to pull.
A 30/60/90 roadmap
The exact order to roll it all out around real work, so it actually gets deployed instead of sitting in a folder.
Who it's for
Built for owners who need systems, not more advice.
Owner-led businesses doing $500K–$5M who've outgrown their systems — trades, clinics, agencies, and shops alike
Owners who are the bottleneck for every decision, approval, and handoff
Anyone tired of leads slipping, handoffs breaking, and invoicing lagging