How It Works
Our Engagement, Step by Step
No long-term contracts. No vague promises. Just a clear process for building systems that solve real problems and stick.
The KPS Method
Built to be memorable.
Quick hits you can scan and share with your team before diving into the full playbook.
People
Role clarity, delegated decision rights, and leadership rhythms that take the owner out of the weeds.
Processes
Field-ready workflows and handoffs with visuals and checklists—no dense paragraphs to memorize.
Profit
Job-level visibility and cash controls summarized in dashboards the team actually reviews weekly.
Proof
Tight feedback loops with metrics, punch lists, and owner sign-off so improvements stick.
Engagement Rhythm
See the flow before we start.
A consistent palette, typography, and icon set mirrors the rest of the site while breaking dense copy into four scannable tiles.
Kickoff
Scorecard, readiness check, and priorities set in week one.
Build
Draft workflows, accountability maps, and dashboards in sprints.
Prove
Pilot with real crews, enforce checklists, and tighten metrics.
Sustain
Leadership rhythms and owner sign-offs keep improvements stable.
Most businesses don't fail because of effort — they fail because systems, finances, and leadership aren't aligned.
The KPS Group installs all three together. That's why the results stick.
Strategy Call
We start with a working session to determine fit, gaps, and next steps. We'll ask about your business, your challenges, and what's keeping you up at night. You'll ask us questions about our approach and whether we're a good fit.
What you get: Honest assessment of whether we can help, and if so, what engagement would look like. No sales pitch, no pressure.
Discovery & Assessment
If we're a fit, we do a deep dive into your business. We map current processes (even if they're informal), identify bottlenecks, and understand what's working and what's not. We talk to your team, review your systems, and get the full picture.
What you get: A clear assessment of where you are, where you need to be, and what needs to change. No surprises, no hidden problems.
System Design & Build
We design systems that fit your business. Not generic templates, but solutions built for how you actually work. We document processes, build workflows, set up reporting, and create the infrastructure you need across all three pillars.
What you get: Complete systems that are ready to implement. Documentation, training materials, and clear next steps.
Implementation & Training
We don't hand you a manual and walk away. We implement the systems with you, train your team, and ensure everyone knows how to use them. We're there during the rollout, answering questions and making adjustments.
What you get: Systems that are actually being used, not sitting in a folder. A team that knows how to operate within the new structure.
Refinement & Optimization
Systems aren't set in stone. We monitor how things are working, gather feedback, and refine based on what we learn. We optimize for efficiency, fix what's not working, and ensure the systems continue to serve your business.
What you get: Systems that get better over time, not worse. Continuous improvement that keeps pace with your business.
Timeline Expectations
Discovery & Assessment
2-4 weeks
System Design & Build
4-8 weeks (depends on scope)
Implementation & Training
4-6 weeks
Refinement & Optimization
Ongoing (typically 2-3 months of support)
Total typical engagement: 3-6 months, depending on scope and complexity.
What We Need From You
This isn't a hands-off engagement. For systems to work, you need to be involved. Here's what we need:
- •Access: We need to talk to your team, see your processes, and understand how things actually work.
- •Decision-making: We'll present options and recommendations, but you need to make decisions and commit to changes.
- •Implementation support: Your team needs to adopt the systems. We'll train and support, but you need to enforce and reinforce.
- •Feedback: Tell us what's working and what's not. We can't fix what we don't know about.
- •Patience: Change takes time. Systems need refinement. Give it time to work.
Who The KPS Group Is Not For
The KPS Group is not for:
- ✗Owners looking for motivation instead of change: If you want inspiration without implementation, we're not a fit.
- ✗Businesses unwilling to install structure: If you want systems but won't implement them, we can't help.
- ✗Anyone who wants shortcuts without discipline: Real systems take commitment. If you're not ready, wait until you are.
If you want real systems and real accountability, we're a fit. If not, we'll tell you up front.
Think We're a Fit?
Let's have a real conversation about your business and whether we can help.
Schedule a Free Call